Error Reporting & Rewards

Thank you for helping us keep the website safe and running smoothly!

We are a small business from China, focused on designing and producing various types of printed products. While we’re experienced in printing, we’ve built and maintained our website on our own, step by step, so there may be a few multilingual or other minor issues along the way.

If you spot any issues while browsing our website—whether it’s a security vulnerability, a multilingual error, or just a small glitch—we’d love to hear from you. Every piece of feedback matters to us.

As a thank you, we offer extra rewards!

Based on the number of issues you report, we’ll add an extra 10-20% of products to your order. The total reward value won’t exceed $100, which is the maximum we can offer.

If you’ve already placed an order, be sure to contact us before we ship it so we can arrange your reward!

What happens next?

  • We’ll get back to you right away to confirm we’ve received your feedback.
  • We’ll investigate and address the issue you reported.
  • If the issue is valid, we’ll offer a reward based on the situation.
  • Privacy Protection

    We truly respect your privacy. The information you provide will only be used to improve the website, and it won’t be used for anything else. We also hope you can give us some time to fix the issue before sharing the details. Your understanding means a lot to us!

    A No-Worries Promise

    We understand that reporting an issue can feel a bit daunting, but rest assured, we’re not here to blame anyone who’s helping. We promise not to take legal action against anyone who reports vulnerabilities in good faith, as long as you follow our guidelines and avoid harmful activities.